Who is the data controller
The controller of personal data is CodeArt DOO Čačak, Savkovića Kosa 115, 32000 Čačak, Republic of Serbia. Tax ID (PIB): 114426003, Registration No. (MB): 22022253. Contact: info@codeart.rs, +381 61 415 80 25.
What data we collect and why
Contact form and the “Let’s work together” questionnaire. When you send us an inquiry, we process the data you enter: name, email, phone number (optional), company name (optional), website address (optional), the selected service, project description, desired timeline and the content of your message. We use it to reply to you and prepare a quote. The legal basis is taking steps at your request prior to entering into a contract.
Visit analytics. With your consent, we use Google Analytics for visit statistics (for example, which pages are visited and for how long). Analytics is switched on only if you click “Accept”. The legal basis is your consent.
Technical data. The server records basic request data (for example, IP address, time and browser type) for security and the proper operation of the website. Forms are protected from spam by Cloudflare Turnstile. The legal basis is our legitimate interest in protecting the website.
Cookies
The website uses technical cookies that are necessary for the site to work and for form protection, and which do not require consent. With your consent, we also use Google Analytics, a service provided by Google, for visit statistics. The _ga and _ga_* cookies are stored for up to 2 years. Analytics is switched on only if you click “Accept”, and you can withdraw your consent at any time via the “Cookie settings” link at the bottom of the page.
Who has access to the data
We do not sell your data. Access is limited to employees who handle your inquiry and the service providers we use: the hosting provider, the email service, Cloudflare (form protection) and Google (Google Analytics), which may process visit data outside Serbia. We may disclose data to public authorities when required by law.
How long we keep the data
We keep inquiry data for up to 24 months after the last communication if no cooperation follows. If we do work together, we keep it for as long as needed to perform the contract and for the periods prescribed by law. Google Analytics data is kept for up to 2 months.
Your rights
You have the right to request access to your data, rectification, erasure, restriction of processing, data portability, and to object to processing. You can withdraw your consent for analytics at any time. Send your request to info@codeart.rs and we will reply within the period set by law. If you believe your data is being processed contrary to the law, you can lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of Serbia (poverenik.rs).
Security
We apply reasonable technical and organizational safeguards, including an encrypted connection (HTTPS), restricted access to data and protection of forms against abuse.
Changes to this policy
We may update this policy when our services or regulations change. The current version is always on this page, together with the date of the last update.
